Galilee Veterinary Hospital cares about you and your pets…
We want to assure our clients that as the situation regarding the novel coronavirus (COVID-19) continues to evolve, we will be here to help our patients who need medical care. We want to assure you that we are taking extra precautions to ensure the health and safety of our patients.
We have taken the following precautions to ensure the safety of our staff and clients:
- As part of our normal hospital protocols, our employees wash their hands frequently and use hand sanitizer in the clinic. All team members have been instructed to wash and sanitize their hands before and after every interaction.
- Employees will not come to work if they are feeling unwell. They are being encouraged to avoid public events.
- We will keep a distance of 6 feet between all human contact when possible. As much as we do not want to we will avoid shaking hands or hugging until we are sure that we can do so safely. Please understand our staff may wear masks and gloves to prevent the spread of the virus.
- We will be restructuring our appointments in favor of drop-off appointments and /or encouraging clients to remain in their vehicle while our staff escorts your pet into the clinic to be cared for. Communication will occur via phone whenever possible.
- We have patient forms on our website for drop-off appointments that can be faxed or emailed back to the clinic.
- All common surfaces are being disinfected with medical grade disinfectants. This is a normal practice for us.
- We highly encourage any clients who are sick or appear sick to reschedule their appointments. If your pet has an emergency, call us first for instruction or have someone else bring in your pet and call with permission to treat.
- Pets that need immediate attention will be seen normally.
Infectious disease experts, multiple international, and national human and animal health organizations agree there is no evidence at this point to indicate that pets can become ill with COVID-19 or that they can spread it to other pets.
We realize you may have questions about our policies and we welcome you to email us at email@example.com or call us at 706-387-0006 for more information.
Please continue to follow our practice Facebook page and check your email. In the event that there are significant changes to the plan outlined in this email, we will post updates on Facebook first, followed by our website and email blasts to all of our patients and responsible parties.
As always, Galilee Veterinary Hospital will always be there for you and your pets in times of need.